IQ Services
IQ Services
IT Solutions has a partnership agreement in place with IQ Services for the European market which enables us to offer end to end Load Testing and Stress Testing of IVR and Web solutions before they go live and also to provide on-going monitoring once they go live.
IQ Services is the industry's first provider of end-to-end, customer experience testing services for complex unified communications and contact centre solutions. In 1996, the company was founded to offer a service alternative for businesses without the interest or funding for expensive, in-house load testing equipment.
IQ Services' patented technologies and methodologies go beyond component level testing to deliver true end-to-end performance testing of integrated solutions from the end-user perspective. The services are all designed to automatically generate real voice and data traffic into customer solutions and all offerings are platform, vendor and language independent.
IQ Services empowers companies to deliver the best possible customer experience to their customers through flexible and responsive managed testing services. As the first customer experience test services provider in the industry, IQ Services is the partner of choice for businesses who demand high solution efficiency and customer satisfaction.
